Smart meters saving dollars and drops

Councillor Pidgeon meets with Customer Service staff member Monique to see how easy it is to register for the MySDRCWater portal. (SDRC MEDIA).

More than 4500 smart water meters have been installed across the Southern Downs, with 620 meters installed in Warwick since the beginning of the year.

This $5 million drought resilience project has already demonstrated its value by identifying and addressing 471 leaks through smart meter data technology, resulting in a savings of 365,376 kiloliters of water, valued at $1,037,669.

Southern Downs Councillor Carla Pidgeon said the smart water meter project is delivering on council’s pledge to enhance water sustainability and efficiency.

“Smart meters are set to play a pivotal role in bolstering drought resilience and shoring up long-term water security for our drought-prone region,” Cr Pidgeon said.

“By reducing water loss from leaks, enhancing the accuracy of water bills and informing better water usage decisions, these digital devices represent a significant advancement in water sustainability and efficiency.”

The smart water meters empower residents with real-time water consumption data, enabling them to manage their water usage efficiently and detect leaks promptly, ultimately saving ratepayers money.

“As the program continues to successfully roll out across the entire Southern Downs region, our community can look forward to a future of improved water security and sustainability,” Cr Pidgeon said.

Stage 2 of the rollout will see more than 9,000 smart meters installed in Warwick and surrounding areas, following the successful installation of over 2,700 smart meters in Stanthorpe since October 2022.

Councillor Pidgeon also encouraged residents with smart meters to register for the MySDRCWater online customer portal, which provides real-time access to their water consumption data.

“Central to the smart water meter initiative is the MySDRCWater online customer portal, which provides users with real-time access to their water consumption data,” she said.

The online portal gives residents with smart water meters the opportunity to detect leaks early and monitor water consumption for everyday usage.

“The MySDRCWater portal is a tool for residents to take control of their water usage by monitoring their water consumption with hourly updates, tracking consumption trends and setting alarms for over-usage or early leak detection. It’s a game-changer for water management in our region.”

Mayor Melissa Hamilton expressed her gratitude for government funding, saying the infrastructure upgrades are having a notable impact on the region’s water management and sustainability efforts.

“Thanks to the invaluable support from the State and Federal Governments, we’ve been able to significantly enhance our water infrastructure,” Mayor Hamilton said.

“This initiative is already making a difference, saving water and helping our community manage usage more efficiently, and it’s a crucial step towards securing a sustainable future for our region.”

Minister for Water Glenn Butcher said the rollout is part of the Miles Government’s more than $300 million investment in the Toowoomba to Warwick Pipeline project and water security in the Southern Downs.

“The smart meter technology will help save water and improve drought resilience for the Southern Downs and this investment highlights our commitment to water security for this region,” Minister Butcher said.

“I’m pleased to see more and more councils like the Southern Downs Regional Council committing to water monitoring and water saving technologies.”

Residents with smart water meters can sign up for the portal at MySDRCWater. They will need their rates notice for the information required to register their property.

Tenants and property agents can also sign up with the property owner’s approval.