By TANIA PHILLIPS
A SOUTHERN Downs store has been recognised nationally for it’s performance.
Mr Rental Southern Downs was a top performer at the annual Mr Rental Excellence Awards held on Friday 26 February in Adelaide taking out the 2016 Most Improved Franchise Store Australia accolade.
Sarah Littleproud, who operates the Mr Rental Southern Downs store at 94 Palmerin Street, Warwick, accepted the prize at the gala dinner held at the Stamford Grand Adelaide in Glenelg, South Australia.
The awards evening marked the conclusion of the franchise group’s three-day annual conference, which was attended by more than 115 people including franchisees, support office team members and business partners from across Australia and New Zealand.
Franchisees were judged on a number of criteria including customer service, sales performance and business reviews conducted throughout the year.
Mr Rental CEO, James Nixon-Smith congratulated the Southern Downs franchisee on her outstanding performance.
“Our franchisee Sarah went above and beyond for her customers and local community in 2015 and her efforts have been rewarded,” Mr Nixon-Smith said.
“We are extremely proud of Sarah’s achievements and look forward to her success in the year ahead.”
The annual Mr Rental Excellence Awards celebrate the hard work of franchisees and team members across both Australia and New Zealand.
“It is an opportunity for us to recognise the efforts of our top franchisees and team members who have achieved strong results throughout the year,” Mr Nixon-Smith said.
“It is important for us to reward those who have put their best foot forward and continually strive to provide exceptional customer service and leadership in our network, show dedication to growing the brand and demonstrate outstanding commitment to their local community.”
Mr Rental co-founders Kerrianne and Glen Hickman, who began the company in 1991 before it franchised in 2001, hosted the event held in Adelaide.
Performer, writer and comedian Jean Kittson acted as MC for the night, bringing laughter and entertainment to the event.
